Our Certification Process
CareCorePlus employs a rigorous, multi-stage evaluation methodology that combines advanced technology with human expertise to assess training programs against our comprehensive competency frameworks. Our approach ensures thorough, consistent, and objective certification decisions while providing valuable feedback to help organizations improve their training programs.
Key Principles of Our Evaluation
Evidence-Based Assessment
Every certification decision is based on concrete evidence drawn from submitted training materials, measured against clear standards.
Technological Consistency
Our proprietary technology ensures all submissions are evaluated against the same criteria using consistent methodology.
Expert Validation
Experienced certification specialists validate technology findings and provide nuanced assessment of training approaches.
Improvement Focus
Our process emphasizes identifying opportunities for enhancement, not just issuing pass/fail judgments.
Evaluation Criteria
Our certification evaluation assesses training programs across six critical dimensions, each with specific criteria and standards:
1. Competency Coverage
We assess whether your training program covers all required competencies for the specific certification category (DSP, QIDP, Assisted Living, or Adult Day).
Key Evaluation Points:
- •Inclusion of all core competencies
- •Depth of coverage for each competency
- •Balance across competency domains
- •Integration of critical skills and knowledge
2. Instructional Design Quality
We evaluate the pedagogical approach and instructional design elements that support effective adult learning and knowledge retention.
Key Evaluation Points:
- •Clear learning objectives
- •Appropriate teaching methodologies
- •Logical content sequencing
- •Effective learning reinforcement
3. Assessment Methods
We assess how your program evaluates learner knowledge and skill acquisition, ensuring appropriate assessment strategies.
Key Evaluation Points:
- •Appropriate assessment methods
- •Balance of knowledge and skill evaluation
- •Competency validation approach
- •Remediation processes for failed assessments
4. Practical Application
We evaluate how the training program helps learners apply knowledge in real-world care situations and practice critical skills.
Key Evaluation Points:
- •Inclusion of case studies and scenarios
- •Skill practice opportunities
- •Real-world application examples
- •Implementation support resources
5. Instructor Qualifications
We assess the qualifications, preparation, and support provided to trainers who will deliver the program.
Key Evaluation Points:
- •Required instructor qualifications
- •Instructor preparation materials
- •Teaching guidance and support
- •Instructor evaluation processes
6. Program Implementation
We examine how the program is implemented, including scheduling, delivery methods, and completion requirements.
Key Evaluation Points:
- •Implementation guidelines
- •Appropriate program length and pacing
- •Delivery method considerations
- •Completion requirements and documentation
Certification Decisions
Based on our comprehensive evaluation, we issue one of three certification decisions:
Full Certification
Program meets or exceeds all required standards and demonstrates excellence in training quality.
Valid for: 1 year
- •All required competencies adequately covered
- •Strong instructional design and assessment methods
- •Clear implementation guidance
Conditional Certification
Program meets most standards but requires specific improvements in identified areas.
Valid for: 6 months (pending remediation)
- •Minor gaps in competency coverage
- •Specific areas requiring enhancement
- •Remediation plan with clear timeline
Denial with Improvement Path
Program does not currently meet certification standards but receives detailed guidance for improvement.
Reapplication: After remediation
- •Significant gaps in competency coverage
- •Substantial instructional design weaknesses
- •Comprehensive improvement recommendations
Our Supportive Approach
At CareCorePlus, our goal is to help organizations achieve certification, not to create barriers. With any decision, we provide:
- •Detailed feedback reports identifying specific strengths and areas for improvement
- •Clear improvement recommendations with practical guidance for implementation
- •Resource suggestions to address identified gaps
- •Consultation support throughout the remediation process
Appeal Process
Organizations that disagree with their certification decision have the right to appeal through our structured appeal process:
Appeal Steps
Appeal Submission
Organizations must submit a formal appeal within 30 days of receiving their certification decision, including specific points of disagreement and supporting evidence.
Independent Review
A senior certification specialist who was not involved in the original evaluation conducts an independent review of all materials and the original assessment.
Advisory Committee Review
In cases of significant disagreement, our advisory committee conducts a comprehensive review and provides a recommendation.
Final Decision
A final decision is issued within 30 days of the appeal submission, including detailed rationale for the determination.
Our appeal process is designed to ensure fairness and accuracy in certification decisions while maintaining the integrity of our standards. We take all appeals seriously and work to provide transparent, evidence-based responses to each concern raised.
Ready to Begin Your Certification Journey?
Our comprehensive evaluation methodology ensures a thorough, fair assessment of your training program, with detailed feedback to help you improve and succeed.